Shipping & Returns

What are your shipping charges?

SPICES / ALTERSOCKS / ORNAMENTS:

Our shipping charges are calculated to be as close as possible to the actual cost of shipping your items. All orders under 13 oz. are usually shipped via USPS First Class Mail. Orders over 13 oz. are usually shipped via USPS Priority Mail.

There is a $3.00 base shipping charge for all orders, PLUS the following as applicable:

  • Individual Spices: $.75 per spice
  • Spice Three-Packs: $2.25 per pack
  • Spice Four-Packs: $4.00 per pack
  • Children’s Kargi Gogo logo T-shirts: $3.00 per shirt
  • Socks: $.75 per pair
  • Ornaments: $1.75 per ornament

Please note that spices, AlterSocks and ornaments will ship separately from any other Apparel or Household items in your order.

ALL OTHER APPAREL / HOUSEHOLD:

Apparel and household items, including t-shirts, posters, pillows, etc. are printed and shipped by a partner company. At checkout you will have the option to choose your preferred shipping method for these items, based on price and estimated delivery time. The majority of items from this printer are produced and ready to be shipped within 3-5 days, and shipping time is added on top of that. Please note that these items will ship separately from spices, AlterSocks and ornaments.

When and how will my order be shipped?

SPICES, ALTERSOCKS & ORNAMENTS:
Shipped via USPS First Class Mail (under 13 oz.) or USPS Priority Mail (over 13 oz. or large items) within 1-3 days of your order. Delivery time for USPS First Class Mail averages 2-5 days, and USPS Priority Mail averages 1-2 days. You will receive a confirmation email from us when your order has shipped.

APPAREL & HOUSEHOLD:
Items such as t-shirts, posters, pillows, etc. are printed and shipped by a partner company. At checkout you will have the option to choose your preferred shipping method for these items, based on cost and estimated shipping time. The majority of items from this printer are produced and ready to be shipped within 3-5 days, and shipping time is added on top of that.

Do you ship internationally?

SPICES, ALTERSOCKS & ORNAMENTS:
Yes! For inquiries about shipments outside of the continental United States, please contact us at info@kargigogo.com for a quote. In your email, please include the name/quantity of the item(s) you are interested in, as well as your shipping address.

APPAREL & HOUSEHOLD:
Yes! Items such as t-shirts, posters, pillows, etc. are printed and shipped by a partner company. At checkout you will have the option to choose from USPS First Class International or USPS Priority International. The majority of items from this printer are produced and ready to be shipped within 3-5 days, and shipping time is added on top of that.

SHIPMENTS TO GEORGIA:

The easiest, fastest and most affordable way to receive a shipment in the country of Georgia is to use USA2Georgia. This service allows you to have a US address that we ship your package to. Your package is then quickly forwarded to Georgia for pickup or delivery throughout the country. For more information on USA2Georgia, please visit their website.

Do you offer expedited shipping?

At this time, expedited shipping is not available for spices, AlterSocks or ornaments. For Apparel and Household items, you will have the opportunity to choose your preferred shipping method at checkout. Please note that shipping time is in addition to production time for your order, which typically takes 3-5 days.

Do you charge sales tax?

No sales tax is charged on Spices, AlterSocks or Ornaments. However, Apparel and Household items that are shipped to California or North Carolina will be charged sales tax because our partner who prints and ships the shirts has offices in both of those states.

There is a problem with my order. What should I do?

Please contact us at info@kargigogo.com and we will be happy to try to resolve your problem right away!

Do you accept returns?

SPICES & PACKAGED FOODS:
We are unable to accept returns of spices and packaged foods.

APPAREL & HOUSEHOLD ITEMS:
Because Apparel and Household items such as t-shirts, baby onesies, leggings, posters, mugs, phone cases, pillows, etc. are custom-printed to order especially for you, we are unable to accept returns/exchanges for these items. Exceptions include material defect or verifiable damage that occurred during shipping. Please contact us at info@kargigogo.com if your item is defective or damaged.

If you have other questions, please contact us at info@kargigogo.com and we will be happy to help you!